Synventive Molding Solutions GmbH, Heimrodstraße 10, D-64625 Bensheim
(Person responsible in accordance with EU General Data Protection Regulation [EU-GDPR])
We would like to thank you for your trust in our company and want you to feel secure about the usage of our DENEQUA online training and instruction system, and with regard to the protection of your personal data.
We take the protection of personal data very seriously. Hence, compliance with the provisions of the EU General Data Protection Regulation as well as further other relevant data protection laws is self-evident for us. We want you to know which data we process as well as when and how we use it. We have adopted technical and organisational measures that ensure that the regulations regarding data protection are observed, both by us as well as by external service providers.
In the following, we show you which data we collect for various purposes during your visit to DENEQUA.
When you visit DENEQUA, our web servers automatically save the data which your browser transmits to allow you to use the system.
These are:
Apart from provisioning the system, the collected log data helps with the identification of technical errors or data transfer issues and is used by our firewall to defend against attacks on our services and infrastructure.
The log data is stored for a maximum of 14 days and is subsequently deleted.
This technical data is also evaluated in an anonymised form solely for statistical purposes in order to optimise DENEQUA and to make it even more attractive for users. This pseudonymised data is stored separately from personal information for up to 14 months and does not allow conclusions to be drawn about any individual person.
Legal basis for the data processing is Article 6.Para 1 lit. f EU-GDPR. The pursued legitimate interest is the security as well as improvement of system usage and thereby, the optimisation of our product.
In doing so the following required data shall be collected by us. User accounts cannot be created without this information. We use this data to manage your user account and to be able to offer DENEQUA features:
This data is made available to us by your DENEQUA-administrator or is maintained by them.
Following data is automatically collected during the usage to ensure the security of your user account and the corresponding usage of DENEQUA:
The following additional data can voluntarily be provided by persons with administrative privileges or by you yourself to be able to use optional functions in DENEQUA. These include, for example, the automatic reminder function via e-mail about the current processing status, reminders of birthdays, company anniversaries as well as the differentiated assignment of data contents and individualisation of the user account:
The legal basis of the data processing is § 26 BDSG [Federal Data Protection Act] 2018, as far as your data is processed, so that you can be instructed or trained as part of your employment relationship. Otherwise, the legal basis of data processing is § 6 para. 1 lit. f EU-GDPR; the pursued legitimate interest in this case is the extension, optimisation and individualization of our service offer.
DENEQUA uses cookies. These are text files that are stored on your computer to track visitor preferences and to help us to optimally design our product.
We use transient cookies. These cookies are automatically deleted when you close the browser. These include session cookies in particular. You save a so-called session ID with which various requests from your browser can be assigned to the common session. As a result, your computer can be recognized by DENEQUA and the login status verified. The session cookies shall be deleted when you close the browser.
Furthermore, we use persistent cookies. These cookies are comprised of a visitor ID as well as preferred settings related to the visual layout of DENEQUA. The persistent cookies are automatically deleted after a defined period of time, however, this is always a maximum of 14 months.
In order to prevent cookies from being saved, “Do not accept cookies” must be selected in the browser settings. We would like to mention that DENQUA cannot be used without a session cookie.
The information stored with the cookies will be stored separately from any further information specified by us. In particular, the data in the cookies is not linked to your other personal data.
The legal basis of the data processing is § 26 BDSG [Federal Data Protection Act] 2018, provided that the instruction or training cannot be carried out without processing a session cookie. Otherwise, the legal basis is Article 6 Para. 1 lit. f EU-GDPR.; the pursued legitimate interest is the security of the user's access and the user-friendly operation of the product.
If you contact us through the contact form, we will process the following information in order to be able to respond to your request accordingly:
Without this data we cannot process your request.
Legal basis for the data processing is Article 6 Para. 1 lit. f EU GDPR, provided that the processing of your request takes place for clarification of our services and of our company. Should your request be made in preparation of conclusion of a contract, the legal basis is Article 6 Para. 1 lit. b EU-GDPR.
The data is deleted as soon as it is no longer necessary for the processing of your request.
Amongst other providers DENEQUA uses YouTube LLC, 901 Cherry Avenue, San Bruno, CA 94066, USA, for the integration of videos, represented by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Normally upon visiting a page with embedded videos, your IP address is sent to YouTube and cookies are installed on your computer. However, we have integrated our YouTube videos with the enhanced data protection mode (in which case, YouTube will still contact the Google's DoubleClick service, but personal data will not be evaluated according to Google's data protection declaration). As a result, no information about the visitors is stored by YouTube unless they watch the video. When you click the video, your IP address is transmitted to YouTube, and YouTube will find out that you've watched the video. If you are logged in to YouTube, this information is also assigned to your user account (you can prevent this by logging out of YouTube prior to accessing the video).
After that, we have no knowledge or control with regard to the possible collection and usage of your data by YouTube. Detailed information can be obtained from YouTube's data protection declaration at www.google.de/intl/de/policies/privacy/. Furthermore, we refer you to the general handling and deactivation of cookies with regard to our general representation in this data protection declaration.
No data from your DENEQUA user profile is transmitted to YouTube.
We have partly integrated the SaaS platform 3Q SDN to display our videos. 3Q SDN is a platform for the processing and distribution of video content and related services.
The 3Q platform collects data required for the usage of the offered audio-visual content.
3Q uses a cookie. The definition of cookies has already been explained above. With the use of a cookie, analysis of the usage of our video content or platform is made possible for 3Q. In the course of this technical process, 3Q gains knowledge about personal data, such as the IP address of the concerned person, which amongst other things, is used by 3Q to facilitate usage analysis for the use of audio-visual content.
Generally, the personal data transmitted by 3Q includes
and the data which is necessary for statistical recording.
If the integration of the video takes place within the framework of an instruction or training session, your pseudonymised user ID is transmitted to be able to record if the video was viewed.
The data is transmitted to the following recipient for the purpose of displaying video content and is processed by them: 3Q GmbH, Kurfürstendamm 102, 10711 Berlin. 3Q GmbH is obligated by us to comply with data protection regulations within the scope of order processing.
No data from your DENEQUA user profile is submitted to 3Q.
Your personal information is not submitted to any third party for purposes other than those listed in these data protection guidelines.
We would like to mention that all of your account related data is deleted from the DENEQUA database or is anonymised no later than 1 month after the deletion of your user account, provided there is no legal retention period for this data. This is accordingly valid for possible retention obligations arising from existing contractual relationships with the authorised service provider
We have implemented technical and organisational security measures to protect your data processed by us from accidental or intentional manipulation, loss, destruction or against access by unauthorised persons. Our security measures are continually being improved in line with the respective technological developments.
Our employees and data processing third parties, if any, are obligated by us to maintain confidentiality.
You have the right to demand information from us at any time in accordance with EU-GDPR as to whether we are storing any personal information about you. In addition, you have the following rights with respect to this stored information:
If you have granted consent to the use of data, you can revoke it at any time with future effect.
All requests for information, information inquiries or objections to data processing should be addressed by email to info@synventive.com or by mail to 10 Centennial Drive. Peabody MA 01960 USA / Heimrodstraße 10 64625 Bensheim. Postfach 3123. Germany.
You also have the right to lodge a complaint with a supervisory authority, in particular, in the member state of your place of residence, your workplace or the place of supposed infringement, if the processing of concerned personal data violates the EU GDPR (Article 77 EU-GDPR).
Persons under the age of 18 may not submit any personal data to us without the consent of their parents or guardians. We do not demand any personal data from children and adolescents, do not collect it and do not forward it to any third parties.
Contact details of our data protection officer:
E-Mail: info@synventive.com
Post: 10 Centennial Drive. Peabody MA 01960 USA / Heimrodstraße 10 64625 Bensheim. Postfach 3123. Germany
Information according to Article 13 Para. 2 lit. e EU-GDPR: The provision of personal data is neither legally nor contractually obligatory or required for the conclusion of a contract, provided that no differing procedure is described in the preceding paragraphs "What personal data do we collect and for what purpose?" . For the possible consequences of non-provision, please refer to the corresponding paragraph.
We reserve the right to modify our data protection measures due to technical developments or as a result of provisions resulting from amended legislation or jurisdiction. In such cases, we will also adjust our data protection declaration accordingly. Please always refer to the latest version of our data protection declaration.